FRAKT & LEVERANSVILLKOR

SHIPPING AND REFUND POLICY

How are your products made?

All products sold at alnatebrand.com are made to order. When an order is placed, a custom request is automatically sent to our partner for immediate printing and fulfillment.

This means; that we cannot cancel or change the order once it is placed, so please review the items before placing your order!

Returning Products

Returning a product is to be done on your expense, unless the product/service is faulty or damaged upon delivery. If you like to return a product, please contact us at info@alnatebrand.com within 30 days from delivery.

 

Shipping Costs

Sweden
59 SEK
Free shipping above 500 SEK

EU
59 SEK
Free shipping above 500 SEK

US
59 SEK
Free shipping above 500 SEK

International 
15 EUR

Delivery time

All our products are made on demand. By doing this we reduce the risk of overproduction and save the environment by reducing waste. It takes about 1-5 business days to fulfill an order. After this the order is ready is shipped to your location.

Estimated total delivery time

Sweden 6–14 business days
EU 6–14 business days
International 10–20 business days

Customs

An additional customs and tax fee can occur on international orders. This fee can vary from country to country.

 

Unclaimed packages

If you don't claim your package at a service point and the package is returned to us, you will be charged of that shipping cost.

 

Order tracking

You’ll receive a tracking link via email when your order ships out